Datto RMM reporting guide

How to Get Client Reports
Out of Datto RMM

Datto RMM captures device health, patch compliance, backup job results, and monitoring alerts across your client environments. That data is evidence of your work. But it stays inside your RMM unless someone gets it into a formatted report that clients actually receive. This page walks through the three approaches: Datto's built-in reporting, manual export and formatting, or automated delivery through a third-party layer.

Get My Free Sample Report → Built from your Datto RMM data in 48 hours. No system disruption.
30–90 min per client using Datto RMM's built-in reports each month
2–4 hrs per client with manual data export and formatting
$800/mo flat for fully automated delivery across your client roster with Roviret
Your options

Three ways to get reports out of Datto RMM

Option 1

Datto RMM built-in reports

How it works

  1. Go to Sites > All Sites and click your client's site name
  2. Select the devices you want to include using the checkboxes
  3. Click the Row Actions icon and choose Quick Report
  4. Select a report type: Device Health Summary, Patch Management, or Executive Summary
  5. Select the fields to include from the User-defined fields dropdown
  6. Click Run
  7. When the notification appears, click the download link to get a ZIP file containing the PDF report
  8. Attach the PDF to an email and send to your client manually
Time: 30–90 min per client per month
Best for: Internal ops reviews, not client-facing delivery
Limitation: No client branding, no automated delivery, and the output format is designed for technicians not business owners
Option 2

Manual export and formatting

How it works

  1. Go to Reports in Datto RMM and run device and backup reports filtered to your client
  2. Export the data as CSV
  3. Open in Excel or Google Sheets
  4. Build a summary: patch compliance %, backup job success rate, device health scores, alert count
  5. Add context: how many backup jobs succeeded, any failures resolved, current patch rate
  6. Write a brief narrative summarizing the month's protection events
  7. Apply your logo and brand colors, then export as PDF
  8. Email the PDF to each client separately
Time: 2–4 hours per client per month
Best for: MSPs with 1–3 clients and a dedicated resource
Limitation: Does not scale. Quality varies month to month. Someone has to do it every month without fail.
Recommended
Option 3

Done-for-you with Roviret

How it works

  1. Fill out the contact form below to request a free sample report
  2. We sign an NDA before any system access is granted
  3. You provide read-only API credentials for Datto RMM
  4. We map your client accounts and configure data field mappings
  5. We build your branded report template with your logo and colors
  6. A sample built from your real Datto RMM data is delivered within 48 hours
  7. Full setup completes within 30 days
  8. Reports generate and deliver automatically at month-end, every month
Time to first sample: 48 hours
Full setup: 30 days
Cost: $1,500 one-time setup + $800/month flat for your full client roster
How it works

Your Datto RMM setup stays exactly where it is.

01

Connect to Datto RMM

We connect via the Datto RMM API using read-only credentials. NDA signed before any access is granted. We pull endpoint, backup, and alert data only and cannot modify device policies, backup schedules, or any other configuration in your instance.

02

Build your branded template

We build your report template with your logo, colors, and data mapping across your client accounts. Reports are branded to your MSP. Each client account is mapped to the metrics most relevant to their environment, including backup and endpoint sections.

03

Deliver every month, automatically

Reports pull from Datto RMM at month-end and go out on your fixed schedule. No one on your team exports device data, pulls backup logs, or formats a spreadsheet. When Datto updates its API, we handle any reconnection on our end.

Get My Free Sample Report →
What Roviret pulls from Datto RMM

Six data categories. All pulled automatically. None requiring manual export.

Device Health
Overall device status across all managed endpoints
Patch Status
Compliance rates by device, outstanding patches by priority
Backup Jobs
Success rates, failure counts, and resolution notes for the month
Monitoring Alerts
Alert counts by severity, resolved vs active at month-end
Antivirus
Definition status and scan results per endpoint
Endpoint Inventory
Devices added, retired, or changed during the month

Make your Datto RMM data visible to every client.

Roviret pulls your Datto RMM data and sends every client a weekly digest and a branded monthly report, automatically. Clients who receive that cadence consistently know what they are paying for. We build a fully formatted sample in 48 hours. No cost. No disruption to your Datto RMM setup.

  • Direct integration with Datto RMM via read-only API
  • We cannot modify device policies, backup schedules, or monitoring configurations
  • NDA signed before any connection
  • Sample delivered in 48 hours
  • $800/month flat for your full client roster after $1,500 one-time setup
FAQ

Questions worth asking before you fill out the form.

Does Roviret integrate with Datto RMM?

Yes. Datto RMM is a supported RMM integration for Roviret. We connect via the Datto RMM API using read-only credentials. This covers both endpoint monitoring data and backup job results, so a single report can show clients their full protection picture.

What Datto RMM data appears in client reports?

Device health status, patch compliance by device, backup job success rates and failure details, monitoring alert counts by severity, antivirus definition status and scan results, and endpoint inventory changes. The exact fields depend on your Datto RMM configuration and are mapped during setup.

Does Roviret change anything in my Datto RMM setup?

No. Read-only API access only. We cannot create, modify, or delete device configurations, policies, backup schedules, or any other setting in your Datto RMM instance. An NDA is signed before any connection, and your credentials are used solely to pull reporting data.

How long does Datto RMM reporting setup take?

A free sample report built from your Datto RMM data is delivered in 48 hours. Full production setup covers the API connection, data mapping across your client roster, and your branded template build. The one-time setup fee is $1,500 and the process typically completes in 30 days. After that, reports run automatically each month for $800 flat.

What PSA integrations does Roviret support alongside Datto RMM?

For PSA, Roviret supports ConnectWise Manage, Autotask, and HaloPSA. For RMM, we support Datto RMM, NinjaOne, and N-able. If you run Datto RMM alongside one of those PSA platforms, both data sources feed into a single combined client report.

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