If you are searching for a Liongard alternative for client reporting, Roviret solves the retention problem Liongard was never built to address. Liongard documents configuration changes for your team. That work stays invisible to clients. MSPs lose 10 to 12 percent of their client base every year because clients stop seeing the value of the service, not because service failed. Roviret takes your PSA and RMM data and delivers a plain-English monthly report to every client automatically, so your work is visible and clients stay longer.
The Liongard alternative MSPs actually need is one that closes the client communication gap, not the internal visibility gap. Liongard detects configuration drifts, documents environment changes, and surfaces inspection data that gives your team genuine visibility into client infrastructure. That data belongs in your documentation system. It was written for the technician who needs to know a firewall rule changed at 2 AM, not the business owner sitting through a renewal conversation. So the work gets documented, your team stays informed, and the client receives none of it. Month after month, your service runs as an invisible black box. That invisibility is the primary driver of MSP churn. Clients leave not because the service failed but because they stopped seeing the value. MSPs lose 10 to 12 percent of their client base every year to exactly this problem. One retained $3,000/month client covers 3.75 years of Roviret. The economics of visibility are straightforward.
Get My Free Sample Report →These tools are not alternatives to each other - they solve different reporting problems for different audiences.
| Liongard | Roviret | |
|---|---|---|
| Network and config change detection | Yes | No |
| Environment documentation | Yes | No |
| Technical inspection reports | Yes | No |
| Client-facing monthly business reports | No | Yes |
| Executive summary in plain English | No | Yes |
| Automated delivery to clients | No | Yes |
| PSA data (tickets, SLAs, time logged) | No | Yes |
| Report branded to your MSP | No | Yes |
A Liongard inspection report sitting in your documentation platform does not reach the client. Neither does the ticket data in your PSA, the patch summary in your RMM, or the backup logs in your continuity tool. All of that exists. None of it reaches the person making the renewal decision.
A Roviret report in a client's inbox on the 5th of every month does reach them - written in plain English, summarizing what happened and what your team did about it, arriving whether the client asks or not. That consistency is what builds perceived value over time.
"We had every metric documented internally. But when the renewal came up, the client said they didn't know what we did all year. We had the data. We just never sent it." - MSP owner, paraphrase from a Roviret onboarding call
We sign an NDA, then set up read-only access to your PSA (ConnectWise Manage, Autotask, or Halo) and RMM (NinjaRMM, Datto RMM, or N-able). This takes 3 to 5 days and requires nothing from your team beyond sharing API credentials once.
Your logo, your colors, your client data mapped correctly - every report looks like it came from your MSP, not a third-party service. Included in the one-time setup fee.
Reports generate and queue each month - you review before they go out, or we send directly. Nobody on your team touches a spreadsheet, and ongoing maintenance is included.
Tell us your PSA and RMM. We build a fully formatted sample in 48 hours showing the weekly digest and monthly report your clients would receive. No system access needed for the sample.
No. Liongard detects configuration changes, documents client environments, and produces technical inspection data for your internal team. Roviret solves the second reporting problem: taking that internal activity and communicating it to clients every month in plain English. Many MSPs use both. They solve different things.
PSA: ConnectWise Manage, Autotask, and Halo PSA. RMM: NinjaRMM, Datto RMM, and N-able. If you are on a different stack, reach out - we will tell you directly whether we can support it.
The Reports tier delivers weekly digest emails to every client, a branded monthly PDF with four sections (executive summary, service desk performance, security and compliance, backup and continuity), a 3-line executive email to the CEO or CFO, business impact translated to dollars, peer benchmarks, and a QBR deck each quarter. The Reports + Retention tier adds engagement tracking, monthly CSAT pulse surveys, a client health dashboard with churn risk scores, and upsell signal detection. All pulled automatically from your PSA and RMM, no manual input from your team.
BrightGauge gives your team a tool to build reports - you configure dashboards, maintain data mappings, and manage the platform. Someone on your team still does the work. Roviret is a service that delivers finished reports. We build them, maintain the integrations, and handle delivery. Your team reviews or approves. That is all.