Roviret connects to your PSA and RMM, pulls the month's data automatically, and delivers a branded PDF report for every client. No templates to fill. No hours lost. You review and send — or we send for you.
Your techs are buried in tickets. You've got a QBR on Thursday. So someone opens ConnectWise, exports a CSV, pastes it into a spreadsheet, copies the numbers into a Word doc, and spends three hours making it look like something a client would read.
Then you do it again. For every client. Every month. For a 20-client MSP, that's 60 to 80 hours a month on a task that generates zero revenue — and that a machine should be doing.
"QBR prep is the task I dread most every month. It pulls my best technician off billable work for two days."— MSP owner, Dallas TX
The worst part? The data already lives in your tools. ConnectWise, Autotask, NinjaRMM, Datto — it's all there. You're just paying a human to move it from one place to another, every single month.
See what automated looks like →Read-only API keys to ConnectWise, Autotask, or Halo PSA, and to NinjaRMM, Datto, or N-able. We cannot modify anything in your systems. NDA signed before any access. This step takes 3 to 5 days and requires nothing from your team beyond sharing the API credentials.
Your logo. Your color palette. Your language. Clients receive a professional document from their MSP, not a generic output from a third-party tool. We also learn which metrics matter most to each account type so every report feels tailored, not templated.
On your schedule, the system pulls the month's data, writes the narrative, and produces a formatted PDF for every client. You review and send, or we send directly. Either way, nobody on your team touches a spreadsheet.
APIs change. You add clients. PSA versions update. Any of these normally breaks a reporting workflow. With Roviret, maintenance is included in the monthly retainer. We monitor continuously and fix issues before they affect report delivery.
Each report includes four sections, written for the person reading it — not a raw data dump from your PSA.
A plain-English paragraph for the business owner, not the IT contact. No jargon. No numbers without context. This is the section that gets read at QBR, forwarded to the CFO, and referenced when renewal conversations come up.
Tickets opened, closed, response times, SLA adherence — with AI narrative explaining what changed versus last month. Without it, a high-volume month looks like a problem. With it, it looks like proof of activity.
Threats blocked, patches applied, vulnerabilities found and resolved. Most MSPs deliver strong security but never document it. This section makes your security stack visible and justifies the spend before clients question it.
Backup success rates, recovery point objectives, and any failures with their resolutions. This keeps backup visible as an active service — not a checkbox ticked during onboarding and never mentioned again.
No per-client charges. No platform licences to manage. One retainer covers every report for every client you have.
No long-term contracts. Month-to-month after the initial 2-month onboarding period. 88% of clients start on Roviret and move to Reports + Ops within six months.
ConnectWise Manage, Autotask, and Halo PSA on the PSA side. NinjaRMM, Datto RMM, and N-able on the RMM side. These cover the majority of the US MSP market. If you're on a different stack, get in touch. We evaluate new integrations based on demand.
Read-only API keys scoped to the minimum data required for reporting. We cannot create, modify, or delete anything in your PSA or RMM. Keys are stored encrypted. We sign an NDA before any access is granted. Most MSPs are up and running within a week of sharing credentials.
You tell us your PSA and RMM. We build a fully formatted sample report using anonymized data from a similar-sized MSP, branded to your company, written in plain English. No access to your systems needed. Takes 48 hours. If you like it, we scope the full setup. If not, you keep the sample.
30 days from signed contract to first live reports. Week 1: API connections and data mapping. Weeks 2 and 3: template build and review. Week 4: live run on your actual data, your feedback, final adjustments. Reports go out in week 5.
We monitor all integrations continuously. When an API changes or a report fails to generate, we catch and fix it before your delivery window. You don't track API changes or debug broken connections. That's what the monthly retainer covers.
No. Month-to-month after the initial 2-month onboarding period. We're confident you'll stay because reports go out correctly every month without your team lifting a finger. But there's nothing keeping you if that changes.
Those platforms give your team a tool to build reports. You still configure dashboards, map data, and manage the platform as your stack changes. Roviret is a service that delivers reports. The 70 hours a month your team spends on reporting aren't saved by buying better software. They're saved by outsourcing the work entirely.
Tell us your PSA and RMM. We'll build a fully formatted sample report: branded to your company, written from real data, and ready to send to a client. No cost.
No access to your systems. No obligation. If you like it, we talk setup. If you don't, you keep the sample.