If you are looking for an Atera alternative for client reporting, the real problem is not Atera. It is that clients who never see your work stop valuing it. MSPs lose 10 to 12 percent of their clients every year, and most of those clients leave not because service failed but because they stopped seeing the value. Roviret makes your work visible every month so clients stay longer. The time savings are real, but they are a side effect.
MSPs searching for an Atera alternative for client reporting quickly realize the gap is not Atera-specific. Atera tracks your tickets, monitors your endpoints, and gives your technicians what they need. What it doesn't do - and what no PSA or RMM does - is send each client a document explaining what happened last month in plain English. Invisible work feels like no work to the person paying the invoice. That is why clients leave. Not because service failed, but because they stopped seeing the value. Switching your stack doesn't close that gap. A monthly report that makes your work visible does. That is what Roviret delivers.
Get My Free Sample Report →Atera runs your operations; Roviret closes the one gap every PSA and RMM leaves open.
| Atera | Roviret | |
|---|---|---|
| PSA ticketing | Yes | No |
| RMM monitoring | Yes | No |
| Automated monthly client reports | No | Yes |
| Reports branded to your MSP | No | Yes |
| Report delivery to clients | Manual | Automatic |
| Platform your team maintains | Yes | No |
| Pricing that scales with team size | Per technician | $800 flat |
We connect to your stack via read-only API - NDA signed before any access is granted. Supported platforms: ConnectWise Manage, Autotask, Halo PSA, NinjaRMM, Datto RMM, and N-able. We cannot modify anything in your systems.
We build your branded report template with your logo, your colors, and your client data formatted for a business owner to read. Metrics are mapped per account type so every report reads as specific, not like a generic export.
Reports go out automatically every month - you review and approve, or we send directly to clients. When APIs change or integrations need updating, we handle it as part of the retainer.
Tell us your PSA and RMM. We build a fully formatted sample in 48 hours showing exactly what your clients would receive weekly and monthly. No cost. No system access needed.
No. Atera handles PSA ticketing and RMM monitoring - keep using it for that. Roviret handles the one thing Atera doesn't: building and delivering a formatted monthly report to each of your clients. Most MSPs on Atera run Roviret alongside it without changing anything in their stack.
Roviret connects via API to supported platforms: NinjaRMM, Datto RMM, and N-able on the RMM side; ConnectWise Manage, Autotask, and Halo PSA on the PSA side. If you run Atera as your RMM, get in touch and we will tell you directly whether an integration is in scope. We do not list platforms we cannot support.
The Reports tier delivers: a weekly digest email to every client (tickets resolved, alerts, one key metric), a branded monthly PDF with four sections (executive summary, service desk performance, security and compliance, backup and continuity), a 3-line executive email to the CEO or CFO with the top three numbers, business impact translated to prevented losses in dollars, peer benchmarks, and a QBR deck auto-generated each quarter. The Reports + Retention tier adds engagement tracking, monthly CSAT pulse surveys, a client health dashboard with churn risk scores, upsell signal detection, and renewal prep packages. Built in 48 hours using anonymized data, no live system access required.
If it looks right, we scope the full setup. The $1,500 one-time fee covers API connections, data mapping, and your branded template - typically done in 30 days. After that, reports go out automatically for $800 flat per month, covering every client, with no per-client fees. If the sample doesn't look right, there is no further obligation.