Automation
MSP Reporting Automation: The $5,250/Month Problem Most MSPs Ignore
MSP reporting automation cuts a $5,250/month labor cost to $800. Here is the real math, the tool comparison, and how to get there.
Read article →Datto RMM's reporting was built for technician visibility, not client communication. That gap has a cost most MSPs underestimate: clients who cannot see the work you do gradually stop believing it has value. MSPs lose 10 to 12 percent of their client base every year, mostly because of this visibility problem. Roviret pulls your Datto data each month and delivers a branded PDF to every client automatically, so your work is visible and clients stay longer.
Your Datto RMM instance holds a month's worth of evidence: device health scores, patch compliance rates, backup job results, alert volumes by severity. None of it reaches clients in a form they can interpret. That invisibility is a retention risk. Clients who cannot see what you delivered have no basis to justify the renewal. They remember the one incident that bothered them, not twelve months of protection that never failed. MSPs lose 10 to 12 percent of their client base every year, and most of those losses trace back to this visibility gap, not a service quality problem.
Roviret closes that gap by reading your Datto data and producing a branded, plain-English report the client can actually read, delivered automatically every month so your work stays visible.
Get My Free Sample Report →Datto's dashboards give your team the device-level detail they need to manage endpoints. Neither delivers a polished, branded monthly PDF report to each client without manual work.
| Datto native reporting | Roviret | |
|---|---|---|
| Client-facing branded PDF reports | No | Yes |
| Automated monthly delivery | No - manual export required | Yes |
| Plain-English executive summary | No - device alert output | Yes |
| Backup job logs presented as client documentation | No | Yes |
| Works without a Datto specialist | No | Yes |
| Fixed monthly cost | Variable dev time | $800/month flat |
Every resolved alert, patched device, and clean backup job is documented in Datto. Without a structured monthly report, none of that evidence reaches the client. Clients leave not because service failed but because they stopped seeing the value. One retained $3,000/month client covers 3.75 years of Roviret.
Three hours per client per month means 60 hours at 20 clients and 120 hours at 40. Roviret's $800/month flat rate does not change as your roster grows. The economics improve with every client you add.
Roviret reads from Datto RMM via read-only API. No new platform to operate. No workflow changes for your technicians. Your Datto instance is untouched and your team works exactly as before.
We connect via the Datto RMM REST API using read-only API credentials scoped to reporting data only. An NDA is signed before access is granted. We pull device health, patch compliance, alert history, and backup results. We cannot modify devices, create jobs, or touch any operational record in your instance.
We build your report template with your logo, colors, and data mapping across client accounts. Datto's device-level data is translated into plain-English summaries a business owner can read without a technician in the room. Each client account type is mapped separately so every client sees the metrics relevant to their environment.
Reports pull from Datto RMM at month-end and go out on your fixed schedule. No one on your team exports data, formats a spreadsheet, or writes a backup summary. When Datto releases an API update, we handle any reconnection without you filing a ticket.
Want more detail? Read our full guide to MSP reporting automation.
Tell us your PSA and RMM. We build a fully formatted sample in 48 hours showing your clients' weekly digest and monthly report. No cost. No disruption to your Datto setup.
Yes. Datto RMM is a primary RMM integration for Roviret. We connect via the REST API using read-only credentials scoped to reporting data. No middleware or third-party connector is required. We have handled Datto RMM API connections across a range of account configurations and site structures.
Roviret pulls device health scores, patch compliance percentage, alert history by severity, backup job results, antivirus status, and endpoint count changes from Datto RMM. That device-level data is translated into a plain-English executive summary a business owner can read without a technician present. The exact fields are mapped during setup based on your Datto configuration and each client's priorities.
We use read-only access only. We cannot create, modify, or delete anything in your Datto RMM instance. An NDA is signed before any connection, and your API credentials are used solely to pull the data needed to generate client reports. Credentials are stored encrypted and never shared with third parties.
Roviret costs $1,500 one-time for setup, covering the API connection to Datto RMM, data mapping across your client roster, and your branded PDF template build. Ongoing service is $800 per month flat for your entire client roster with no per-client fees. A free sample built from your Datto data is delivered in 48 hours with no system access required to start.
If the sample looks right, we scope the full setup. The $1,500 one-time setup fee covers the API connection to Datto RMM, data mapping across your client roster, and your branded template build, typically completed in 30 days. After that, reports run automatically every month for $800/month flat. No per-client fees, no long-term contract required. If the sample does not look right, there is no further obligation.